← DigiContractor Privacy Policy
Delete your DigiContractor account
DigiContractor (package com.digicontractor.app) · Construction workforce attendance & payroll
Page updated: 19 October 2026Applies to Owners, Supervisors and new users
You can ask us to delete your account and the data tied to it at any time. There are two ways to do it. Either way, nothing is deleted until a 7-day waiting period has passed, and you can cancel before then.
Asking is not the same as being deleted. Opening this page, or sending a request, deletes nothing. A request is registered first, then it waits 7 days, and only after that is the account removed. We only say that an account is deleted once its data and its login are really gone.
Option 1 — In the app (fastest)
- Owner: open the ⋮ menu → Security → Delete account.
- Supervisor: open the ⋮ menu → Delete account (also on the profile screen).
- New user waiting for approval, or a user with no company yet: tap Delete account on that screen, under Logout.
- Confirm it is you again: enter your password (or a one-time code sent to your phone number). Our server only accepts a request from someone who has signed in within the last 5 minutes, so the app asks every time. Then type DELETE and tap Request account deletion.
The app then shows the date on which your account will be deleted. Until the deletion starts you can keep using the app or tap Cancel deletion request. If something stops the deletion (see “Before you request deletion”), the app shows why and the request stays open. The app only says that your account was deleted after it really has been — you will be signed out and the account will no longer exist.
Option 2 — By e-mail (if you no longer have the app)
Send an e-mail to santoshlama2343@gmail.com with the subject DigiContractor account deletion and tell us:
- the e-mail address or phone number you sign in with, and your role (Owner or Supervisor);
- your company name (Owners) or your Owner’s name (Supervisors).
Please do not send passwords, one-time codes (OTP), login tokens, ID documents or bank details. We never need them.
This is done by hand: this page has no form, and an e-mail only asks us to start. To protect your account we first verify the request by replying to the e-mail address (or contacting the phone number) registered in the app; if we cannot verify it, nothing is deleted. Once it is verified we register the request and the same 7-day waiting period applies. If your company still has other users, or your subscription still renews, we tell you what to do first. We tell you by e-mail when the deletion is finished.
Before you request deletion
What happens to your data
| Who | Deleted | Kept or anonymised, and why |
|---|---|---|
| Owner | Your login (Firebase account) and profile; the whole company you created: workers (including their face thumbnails and face templates, phone numbers and bank account numbers), attendance, payroll, advances, deductions, day notes, hydra/vehicle entries, sites, activity log, notifications, company code, company profile, push-notification tokens, and our server-side subscription and purchase-token records. | Nothing about your company is kept in our live database. Backup copies expire on their own (see “Backups” below) and Google Play keeps its own order records (see below). A small status record of the request itself (a pseudonymous account ID, status, dates and counts — no names, e-mail addresses or phone numbers) is kept for 12 months so we can show that the request was handled. |
| Supervisor or new / pending user | Your login and personal profile (name, phone or e-mail, designation, photo). | The company’s own attendance, activity and vehicle records that you created stay with the company, because the Owner needs them for payroll. Your identity is removed from them: your account ID is replaced by “deleted-user”, and your e-mail address in the activity entries and notifications you created — and your phone number or e-mail address where the Owner’s activity log names you, for example after a role change — by “Deleted user”. |
| Workers (people recorded by an Owner) | Workers do not have accounts. If an Owner deletes a worker in the app, the worker’s photo, face data, phone number, father’s name and bank account number are removed immediately. Deleting an Owner’s account removes all of that Owner’s workers. | After a worker is deleted, the name, pay rates and joining date stay in the Owner’s payroll history so past salary records remain correct, until the Owner’s account is deleted. A worker who wants their data removed should ask their Owner or write to us (see the privacy policy, “Worker rights”). |
Things outside our control
- Google Play: Google keeps its own purchase and tax records for any subscription you bought. We cannot delete those.
- Diagnostics: app usage and crash diagnostics (Firebase Analytics / Crashlytics) are device-level data held by Google for its own limited retention period; they are not linked to your account after deletion.
- Backups: we keep automated daily backups of our database for 7 days, stored in the same Google Cloud region as the live database. Data you delete stays in those backups until they expire, up to about 7 days after the deletion, and is then removed automatically. Backups are used only to recover from a serious failure. Deleted data can also remain in Google Cloud’s short-lived storage versions (about one hour) before Google’s normal deletion process removes it.
- Data only on your phone (local settings, photos, backups you made) is not removed remotely. Uninstall the app or clear its storage to remove it.
How long it takes
- Day 0: you request deletion and we show the scheduled date.
- Days 1–7: you can cancel at any time. Nothing is deleted yet.
- After day 7: deletion runs automatically (daily). If something blocks it (for example your company still has Supervisors, or your subscription is still set to renew) it waits and the app tells you why. If a technical problem interrupts it, it is retried automatically; it is only marked finished when your data and your login are really gone.